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Privacy Policy

Last Updated: October 4, 2025

AlQudsTech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Use our applications
  • Contact our support team
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email address, phone number)
  • Account credentials
  • Profile information
  • Payment information (processed securely through third-party payment processors)

1.2 Automatically Collected Information

When you use our applications, we may automatically collect certain information, including:

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (app features used, time spent in the app, crash reports)
  • Log data (IP address, browser type, access times)
  • Location data (with your permission)

1.3 Cookies and Tracking Technologies

We may use cookies, beacons, tags, and similar tracking technologies to collect information about your browsing activities and app usage patterns.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and sending related information
  • Sending administrative information, updates, and security alerts
  • Responding to your comments, questions, and customer service requests
  • Monitoring and analyzing usage trends and preferences
  • Detecting, preventing, and addressing technical issues and fraudulent activities
  • Personalizing user experience
  • Sending marketing communications (with your consent)
  • Complying with legal obligations

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Data analysis
  • Email delivery
  • Hosting services
  • Customer service
  • Marketing assistance

3.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request transfer of your information
  • Opt-Out: Opt-out of marketing communications
  • Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We take appropriate safeguards to ensure your information remains protected.

9. Third-Party Links

Our applications may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Google Play Store Compliance

Our applications comply with Google Play Store policies. We adhere to:

  • Google's User Data Policy
  • Google Play's Developer Program Policies
  • Requirements for prominently disclosing how user data is collected, used, and shared
  • Secure handling of personal and sensitive user data

11. Advertising

We may display advertisements in our applications. Our advertising partners may use cookies and similar technologies to collect information about your activities to provide you with relevant advertising. You can opt-out of personalized advertising through your device settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: privacy@alqudstech.com
  • Website: alqudstech.com

14. Specific Provisions for Different Jurisdictions

14.1 For European Union Users (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

14.2 For California Residents (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell your personal information.

14.3 For All Other Users

We respect your privacy rights and strive to provide the same level of protection to all users, regardless of location.

AlQudsTech

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