Contact Us
We're here to help! If you have any questions, concerns, or feedback, please don't hesitate to reach out to us.
Get in Touch
General Inquiries
For general questions about our applications and services:
Technical Support
Need help with our applications or experiencing technical issues?
Privacy & Legal
Questions about privacy, data protection, or legal matters:
Business & Partnerships
Interested in partnerships or business collaborations?
Before You Contact Us
To help us serve you better, please check our resources first:
What to Include in Your Message
To help us respond quickly and effectively, please include:
- Subject Line: Brief description of your inquiry
- Device Information: Device model and operating system version (for technical issues)
- App Version: The version of our application you're using
- Description: Clear and detailed explanation of your question or issue
- Screenshots: If applicable, attach screenshots to help illustrate the problem
- Order Details: For billing inquiries, include order number and transaction date
Response Times
We strive to respond to all inquiries promptly:
- Technical Support: 24-48 hours
- General Inquiries: 2-3 business days
- Business Inquiries: 3-5 business days
- Urgent Issues: Priority handling within 24 hours
Note: Response times may be longer during holidays or high-volume periods.
Social Media
Stay connected with us on social media for updates, news, and announcements:
Links will be added as social media profiles are established.
Office Hours
Our support team operates:
- Monday - Friday: 9:00 AM - 6:00 PM (Local Time)
- Saturday: 10:00 AM - 4:00 PM (Local Time)
- Sunday: Closed (Emergency support only)
Mailing Address
For formal correspondence or legal notices:
AlQudsTech
Hotel Hamayun Khan
Peshawar
Pakistan
Report a Bug
Found a bug in our application? Help us improve by reporting it:
- Email: bugs@alqudstech.com
- Include steps to reproduce the issue
- Attach screenshots or screen recordings if possible
- Mention your device and app version
Feature Requests
Have ideas for new features or improvements?
- Email: feedback@alqudstech.com
- We review all suggestions carefully
- Popular requests may be prioritized for development
Privacy & Data Requests
To exercise your privacy rights (access, deletion, portability):
- Email: privacy@alqudstech.com
- Include your account email and specific request
- We'll verify your identity before processing
- Allow up to 30 days for processing
Press & Media
Media inquiries and press releases:
Careers
Interested in joining our team?
Emergency Contact
For urgent security issues or critical bugs:
We Value Your Feedback
Your feedback helps us improve our applications and services. We read every message and take your suggestions seriously. Thank you for choosing AlQudsTech!